| PCA’s commitment to adding value is not a
selling tool, but rather, the way we do business. By PCA partnering its competitive
advantages and commitment to quality with its clients, real estate industry participants
are able to concentrate on their own core competencies. Converting the speculative nature
of commercial real estate investment into sound business practices is the basis for which
PCA dedicates its resources toward value creation. Terms such as quality, customer service, and added value
are frequently used as marketing tools by service-oriented organizations. In contrast with
other firms who claim to provide these sales motivators, but seldom deliver, PCA has built
its reputation as the industry leader by actually delivering on these promises. And
we have the client list to prove it.
Following are some of the many ways in which PCA creates
value for its clients’ due diligence processes:
- Offer a unique perspective and skill-set to a historically
inefficient and short-sighted industry by combining technical expertise with real
estate/business backgrounds.
- Continually invest in state-of-the-art communication
technology, better enabling its professionals to deliver up-to-the-minute information and
materials throughout the entire due diligence assignment.
- Embrace a proactive, project management approach to due
diligence assignments, keeping abreast of current market conditions/dynamics as well as
with technical and code-related developments.
- Recognize our clients’ need to obtain accurate, reliable,
and timely information, which mitigates investor uncertainty and market risk.
PCA’s integrative commitment to quality is
embraced by its entire organization, from support staff to field professionals. This
steadfast focus on providing the institutional investment community with high-quality due
diligence services is exemplified by PCA’s investment in the following:
- A comprehensive quality control process that targets maximum
accuracy and consistency in the information that is processed in each project.
- Strict use of senior-level evaluation professionals who
possess extensive experience in design, construction, and due diligence work to ensure a
consistently high standard of professional care.
- A process where customized reports are clearly written,
grammatically accurate, and easily read by non-technical executives.
- State-of-the-art technologies to ensure that added
efficiencies are available to clients through a variety of report and communication media:
hard copy, diskette, CD-Rom, and email.
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